Reduce your agencies revenue churn rate by 5-15% with these practices
What do we mean by being proactive? It means staying in front of your client when it comes to new, insightful information and providing recommendations. Ask yourself this: When was the last time you made a recommendation to a client not in response to a client request? Consulted them on something outside of the service you’re providing them? Educating them on what’s coming next in our industr
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